Home Warranty Advisor, LLC
PRIVACY POLICY
Last Updated: 07/12/2023
Our Commitment to You
Home Warranty Advisor, LLC (“Home Warranty Advisor”) is committed to safeguarding the use of your personal information that we have. Home Warranty Advisor (referred to as "we", "our", and "us" throughout this notice) makes reasonable efforts to protect the security and confidentiality of the personal information we have and to ensure that such information is used for proper business purposes in connection with connecting you with potential home warranty providers. Our relationship with you is our most important asset. We understand that you have entrusted us with your private information, and we do everything we can to maintain that trust. Details of our approach to privacy and how your personal information is collected and used are set forth in this privacy policy.
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This site privacy policy (“Privacy Policy”) explains how Home Warranty Advisor collects, uses, shares, and safeguards information about you when you engage with Home Warranty Advisor, or you use the https://www.homewarrantyadvisor.com/ website and any associated content and materials available in connection with the website (collectively, the “Site”).
We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be reflected in a revised policy posted on the Site and we will alert you that there has been a change by updating the “Revised” date displayed on the Privacy Policy. If Home Warranty Advisor determines that such changes materially affect your privacy rights, we will provide additional notice to you. Additionally, we strive to send you notice of our privacy policy at least once every twelve months.
Collecting Your Information. We may collect information about you in a variety of ways but generally speaking it is done either through (1) you completing our web forms or (2) you visiting our websites. The types of information we may collect include, but are not limited to:
Information You Provide To Us. This is personal information you choose to provide in connection with completing an online form, providing content on the Site, or other activities in which you participate on the Site, such as your name, age, phone number, location, and household information.
Information We Collect About You. Information our servers automatically collect when you visit, use, or browse the Site, such as your IP address, your operating system, browser version, the address of a referring website, the pages you visit on the Site, the dates and times you visit the Site, device and usage information, such as language preferences, referring URLs, country, location, information about how and when you use our services and other technical information. If you access the Site from a mobile device, information about the type of mobile device you use.
In order to collect this information, the Site may use cookies, web beacons, and other tracking technology, depending on the features offered. Tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help us customize the Site and improve your experience. If you previously provided personally identifiable information to us, a unique identifier in the cookie may tie the information collected via the cookie to such information. Aggregate cookie and tracking information that does not directly identify you may be shared with third parties. We do not control these third parties’ tracking technologies or how they may be used. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to disable or reject cookies. Be aware that disabling or rejecting cookies could affect the availability and functionality of the Site or certain portions of the Site. Also, please note that we may still use information we’ve collected from cookies prior to your disabling them; however, we will not collect any further information from the disabled cookies.
Additional Information. Home Warranty Advisor does not collect any sensitive personal data on its users, nor does it collect any data from third parties.
Using Your Information. We may use the information that you provide to us to match you with a home warranty provider or for our partners to attribute revenue to Home Warranty Advisor appropriately. Any information collected about you via the Site may be used to: help increase the efficiency and operation of the Site; deliver and improve our products and services; manage our business; monitor and analyze usage and trends to improve the Site and the user experience; generate a personal profile of you to make future visits to the Site more personalized; perform the functions and services you request; send you confirmations, updates, alerts, administrative messages, and otherwise facilitate your use of the Site; request feedback and contact you about your use of the Site; respond to your emails; compile anonymous statistical information and analyses, which we may use internally and/or provide to third parties; to support our customers and their interactions with you through our Services; market our services (and those of third parties) to you that we believe may be of interest to you; and deliver information to you that you request or that we think may be of interest to you, such as articles, news, or information about various promotions.
Sharing Your Information. We may share your information with third parties that perform services for or on our behalf this includes: (A) when you provide authorization for us to share it with a home warranty provider, (B) to perform analytics on website and/or web form engagement, (C) when it is shared as part of a transfer of assets, (D) for security and fraud purposes, and (E) when we are required by law to share it.
Match With a Home Warranty Provider. Home Warranty Advisor shall only provide web form submitted answers with a home warranty provider if you provide your express consent. Otherwise, Home Warranty Advisor does not provide any personal information.
Analytics. We may allow selected service providers or processors, use tracking technology on the Site, which will enable them to collect information about how you use the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
Transfer of Assets. If we reorganize or otherwise transfer some or all of the Site or our assets to another organization (such as in the course of a merger, dissolution, or liquidation), your information may be shared with the transferee; however, we will ask the transferee to honor commitments we made in this Privacy Policy.
Targeted Advertising. Home Warranty Advisor does not sell or share your data in exchange for monetary consideration or value.
Security and Fraud. We allow third parties to receive personal information from our users to provide both security and fraud protection to Home Warranty Advisor.
Required By Law. We may share your information as permitted or required by any applicable law in response to a subpoena or other legal process or as we deem necessary to investigate or remedy any actual or potential violation of our policies or to protect the rights, property, and safety of Home Warranty Advisor or others, as we deem appropriate.
Security of Your Information. While we take reasonable steps to protect any personally identifiable information you choose to provide via the Site from unauthorized access, please be aware that, despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online can potentially be intercepted and used by unauthorized parties, so please keep this in mind when disclosing any personal or personally identifiable information via the Site. To help ensure security via the Internet, we recommend you keep your browser up to date with automatic security updates enabled.
Policy for Children. We do not use the Site to solicit information from or market to children under the age of 18. By using the Site, you represent that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children’s internet usage and to instruct their children never to provide personal information through the Site or any other website without parental consent. If you believe a child has provided personal information to us via the Site, please contact us and we will use reasonable efforts to locate and delete the information.
Links to Other Websites and Third Party Practices. The Site may contain links to third party websites. It is our intent to provide links only to other quality websites. However, we have no control over these linked websites or, for that matter, any third parties. Any information collected by websites, other than the Site, is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites that may be linked to or from the Site. We encourage you to read the provisions of privacy policies on other websites before providing them with your personal information.
Submitting Information From Outside The United States. We control and operate the online and mobile resources from within the United States of America (the “U.S.”). Information collected through the Website and Services may be stored and processed in the United States or any other country in which our vendors or we maintain facilities. Although we do not actively block or monitor visitors from other countries, the Website is directed only at visitors from the U.S. As such, this Privacy Policy is consistent with U.S. law and practice and is not adapted to other laws (including European data security and privacy laws). Home Warranty Advisor will apply the applicable laws of the U.S., including as embodied in this Privacy Policy in place of data protections under your home country's law. That is, you freely and unambiguously acknowledge that this Privacy Policy, not your home country's laws, controls how we will collect, store, process, and transfer your personal information. Similarly, the English language version of this Privacy Policy is the controlling version regardless of any translation you may attempt.
Exercise Your Privacy Rights. Home Warranty Advisor takes privacy seriously. Where applicable, data subjects have certain rights which they can request for Home Warranty Advisor to fulfill. These requests can be made by either the data subject or an authorized agent. These rights include:
In order to exercise any of the rights detailed above, support@homewarrantyadvisor.com. We will use your email as proof of verification unless otherwise prohibited. Exercising your rights under this section will not result in any discrimination by Home Warranty Advisor. We will treat you the same as any other user. If you disagree or dispute a decision that has been made on the scope or application of the rights described in this clause, you may appeal this decision by contacting support@homewarrantyadvisor.com.
Retention Period. Home Warranty Advisor shall only store personal information for as long as it is required. This is determined by considering the purposes for which it was obtained in accordance with applicable laws. Our retention period is based on (1) the nature of our relationship with the data subject and (2) any legal obligations we are bound to fulfill.
Contact Us. If you have questions or comments about this Privacy Policy, please send us an email at support@homewarrantyadvisor.com. If you prefer, you may also contact us via physical mail at:
Home Warranty Advisor, LLC
9375 East Shea Boulevard, Suite 100
Scottsdale, AZ 85260